Privacy Statement

1/ Statement of Intent

ESP Special Batteries Ltd provides an online shop and information for our customers at  ESP Special Batteries Ltd is committed to protecting the data you share with us. This privacy policy explains how ESP Special Batteries Ltd processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its sales website and other customer communications.  Any information stored on ESP Special Batteries Ltd’s website is treated as confidential.  All information is stored securely and is accessed only by authorised personnel. ESP Special Batteries Ltd implements and maintains appropriate technical, security to protect Personal Data against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

2/ Submitting Personal Information

When you supply personal information to ESP Special Batteries Ltd, we have legal obligations towards you in the way we deal with that information. In addition, we have to collect the information fairly.  If you wish to contact us you will be asked to submit personal information about yourself (e.g. name, address, and telephone number). Whenever you provide personal information, we undertake to treat that information in accordance with this policy.

3/ Access to your Personal Information

You have the right to request a copy of the personal information ESP Special Batteries Ltd holds about you and your company and to have any inaccuracies in the information corrected.  You can also view and change your information by logging in to your account on our website.

4/ Use and Disclosure of Personal Information

ESP Special Batteries Ltd uses personal information to deal with enquiries, quotations, orders and for providing services data.
ESP Special Batteries Ltd will not sell or share personal information to any third parties.

5/ Users under age 18

If you are under 18 years of age, please make sure that you obtain your parent/guardian’s permission beforehand whenever you provide personal information to ESP Special Batteries Ltd on its website or by any other means.

6/ Security of Personal Information

We share the general concern over the safety and security of personal information on the Internet and have implemented procedures to promote the safety and security of information we collect online. We have implemented industry standard controls to try to ensure confidentiality; however, no data transmission over the Internet can be guaranteed to be 100% secure. We cannot, therefore, guarantee that personal information will never be disclosed in ways not otherwise described in this Privacy Policy.

7/ Cookies

Cookies are small pieces of information sent by a website to a Visitor’s hard disk. They (Cookies) cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer.

8/ Direct Marketing

We do not use your data for any direct marketing.

9/ Website Visitors

By ordering or requesting quotations on website you consent to the collection and use of your Personal Data.  Such Personal Data may comprise of:
  1. Your Name or Company Name.
  2. Your address for your Invoice and delivery of your order. If a company we may also store your VAT number & Company registration number and address.
  3. Your email address or addresses for emailing you order details, updates to it and shipping notification. If a company then email addresses for your accounts department for the emailing of invoices & Statements.
  4. Your phone number, if you provide it, so we can contact you quickly if necessary about your order.
  5. We shall not be storing any card payment details as all payment are handled by Paypal and we are not responsible for their data protection of your data.  We shall not be storing any company or personal bank account details.
  6. We shall NOT be using your data for any type of sales or Email marketing OR  Selling on your contact details to any other organisations.

10/ Data Retention

ESP Special Batteries Ltd will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.  Customers with an active account will therefore have the responsibility to delete data when required. When a users’ account is terminated or expired, all Personal Data collected through the platform will be deleted, as required by applicable law.

11/ Data Protection Officer

ESP Special Batteries Ltd has a designated “Data Protection Officer” who is responsible for matters relating to privacy and data protection. Our Data Protection Officer can be reached at the following address:

Attn: Data Protection Officer
ESP Special Batteries Ltd
21A Spencefield Lane


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